{"schemaVersion":"0.4.0","type":"product","id":"prd_moxi","slug":"moxi","name":"Moxi","companyId":"co_diligent","summary":"A hospital robot with an arm that carries medications, lab samples and supplies on its own, through busy hallways and elevator doors, so nurses and pharmacy staff don't have to make the trips.","primaryWorld":"industrial-robots","worlds":["industrial-robots"],"audience":["enterprise"],"categorySlugs":["robots"],"capabilitySlugs":["mobility","manipulation","computer-vision"],"evidenceStage":{"value":"deployment","asOf":"2026-10-15","sourceIds":["src_chla_moxi_2023","src_diligent_moxi2_2026","src_serve_diligent_blog"],"note":"In use at more than 25 US hospitals, according to Serve and Diligent.","regions":["US"],"basis":{"kind":"ongoing_operation","site":"Children's Hospital Los Angeles","detail":"Children's Hospital Los Angeles (CHLA) says it began using Moxi in December 2022, the first children's hospital in the US to do so, with two robots delivering medications along routes around the clock. Diligent reported in August 2026 that CHLA had passed 40,000 deliveries and grown its fleet to three robots.","sourceIds":["src_chla_moxi_2023","src_diligent_moxi2_2026"]}},"commercialAvailability":{"value":"quote_required","asOf":"2026-10-22","sourceIds":["src_diligent_faq","src_diligent_moxi2_2026"],"note":"Diligent says it is taking orders from US health systems; prices are not published.","regions":["US"]},"lifecycle":{"value":"active","asOf":"2026-10-15","sourceIds":["src_diligent_moxi2_2026"]},"releaseChannel":"general","statusLabel":"Making deliveries in US hospitals","availability":"Sold to US health systems by Diligent Robotics, now part of Serve Robotics; prices are not published. Moxi 2.0 began rolling out in August 2026.","pricing":[{"label":"Health-system purchase","cadence":"contact","note":"Prices are not published.","regions":["US"],"checkedAt":"2026-10-22","sourceId":"src_diligent_faq","support":{"support":"company_reported"}}],"claims":[{"id":"clm_moxi_scale","text":"Serve says Moxi works in more than 25 US hospital facilities and had completed more than 1.25 million autonomous deliveries by January 2026.","evidenceClass":"company_claim","sourceIds":["src_serve_diligent_blog"],"observedAt":"2026-10-15"},{"id":"clm_moxi_chla","text":"CHLA's chief pharmacy officer said in 2023 that Moxi saved staff 20 to 30 minutes per delivery, and the hospital reported more than 2,500 deliveries in Moxi's first four months there.","evidenceClass":"documented","sourceIds":["src_chla_moxi_2023"],"observedAt":"2026-10-15"},{"id":"clm_moxi_people","text":"Hospital staff load items and use Moxi's touchscreen. Diligent says Moxi runs all of its safety and autonomy behaviors onboard. Whether remote staff ever help it is not disclosed.","evidenceClass":"documented","sourceIds":["src_chla_moxi_2023","src_diligent_moxi2_2026"],"observedAt":"2026-10-15"},{"id":"clm_moxi_2","text":"Diligent began rolling out Moxi 2.0 in August 2026 at Endeavor Health Edward Hospital, Providence Saint John's Health Center and Children's Hospital Los Angeles. It says the new version runs up to 18 hours a day, has 10 times the onboard compute and is designed to resolve more situations, such as crowded hallways and elevator doors, on its own.","evidenceClass":"company_claim","sourceIds":["src_diligent_moxi2_2026"],"observedAt":"2026-10-15"},{"id":"clm_moxi_ownership","text":"Serve Robotics completed its acquisition of Diligent Robotics in January 2026; TechCrunch reported that the deal valued Diligent's common stock at $29 million. Diligent now describes itself as a Serve Robotics company.","evidenceClass":"documented","sourceIds":["src_serve_diligent_blog","src_techcrunch_serve_diligent","src_diligent_moxi2_2026"],"observedAt":"2026-10-15","support":{"src_techcrunch_serve_diligent":{"support":"company_reported"}}}],"sourceIds":["src_diligent_faq","src_chla_moxi_2023","src_diligent_moxi2_2026","src_serve_diligent_blog","src_techcrunch_serve_diligent"],"lastCheckedAt":"2026-10-15","updatedAt":"2026-10-15","editorial":{"status":"published","reviewedBy":"Holly White","reviewedAt":"2026-10-15","note":"Batch 2B-B record, approved in the evidence review (2026-10-15) and published."},"status":"available","statusAsOf":"2026-10-15","sourceRecords":[{"id":"src_diligent_faq","title":"Diligent Robotics frequently asked questions","publisher":"Diligent Robotics","url":"https://www.diligentrobots.com/faq","origin":"company","mediaType":"official_page","checkedAt":"2026-10-22","sourceType":"first_party"},{"id":"src_chla_moxi_2023","title":"Moxi the robot: delivering meds and stealing hearts","publisher":"Children's Hospital Los Angeles","url":"https://chla.org/blog/hospital-news/moxi-robot-delivering-meds-and-stealing-hearts","origin":"named_customer","mediaType":"official_page","publishedAt":"2023-06-07","checkedAt":"2026-10-15","sourceType":"independent"},{"id":"src_diligent_moxi2_2026","title":"Diligent Robotics, a Serve Robotics company, begins rolling out Moxi 2.0","publisher":"Diligent Robotics (via Robotics Tomorrow)","url":"https://www.roboticstomorrow.com/content.php?post=26959","origin":"company","mediaType":"press_release","publishedAt":"2026-08-17","checkedAt":"2026-10-15","sourceType":"first_party"},{"id":"src_serve_diligent_blog","title":"Welcoming Diligent Robotics: bringing our autonomy platform into hospitals","publisher":"Serve Robotics","url":"https://serverobotics.com/blog/welcoming-diligent-robotics","origin":"company","mediaType":"official_page","publishedAt":"2026-01-20","checkedAt":"2026-10-15","sourceType":"first_party"},{"id":"src_techcrunch_serve_diligent","title":"Why Serve Robotics is acquiring a hospital assistant robot company","publisher":"TechCrunch","url":"https://techcrunch.com/2026/01/20/why-serve-robotics-is-acquiring-a-hospital-assistant-robot-company","origin":"independent_reporting","mediaType":"news_report","publishedAt":"2026-01-20","checkedAt":"2026-10-15","sourceType":"independent"}],"canonicalUrl":"https://itsalive.ai/products/moxi"}